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Event Log

The Event Log on the device detail page brings together all relevant events around a device in one place. This creates a transparent, chronological history for each device.

The log combines both changes to the device and all linked activities:

Entry type Description
Move The device was moved to another deployment (with the target)
Work orders Work orders linked to the device
Cases Cases linked to the device
Service jobs Service jobs that include the device
Tasks Individual tasks related to the device

Each entry typically shows:

  • Type — The kind of event (icon and name)
  • ID and Name — The label of the linked entry
  • Status — The current status of the linked entry
  • Responsible — The assigned person, if any
  • Date — The relevant date of the event
  • Quickly understand what last happened to a device
  • Review earlier cases and work orders while troubleshooting
  • Track a device’s journey across deployments