Machine Data

Thanks to WAKU Care’s scalable and secure data interfaces to machines of any kind, you can collect, visualize, and analyze machine data. This data is the foundation for usage-based strategies and anomaly-based triggers and significantly speeds up troubleshooting in cases and work orders.

What data is collected?

Data type	Description
Missions	Represent process steps or entire processes — e.g. transport jobs, production jobs, or robot program runs
Errors	Capture errors with title, description, affected component, error code, and more
Data points	Values with any unit and time resolution — e.g. speeds, temperatures, throughput, or currents

When and why to use machine data?

Connecting your machines gives you extensive ways to analyze this data intelligently:

• Usage-based maintenance — Maintenance plans based on actual usage (e.g. service every 1,000 missions). See Usage-Based Strategies and Triggers.
• Anomaly detection — Automatic detection of abnormal conditions that trigger a work order or a case. See Triggers.
• Faster troubleshooting — Access machine data while analyzing failures or during a work order.

Where do I see machine data?

• The main menu has a dedicated “Device Data” section with deployment- and device-wide overviews. With automatic reloading, it also works as a permanent dashboard.
• In each device’s device record.
• In cases and work orders, via their linked devices.

Data integration

Machine data is delivered to WAKU Care via an MQTT integration. For details, see Data Sources.

Limitations

• Each workspace has a contractually defined quota for machine data. Additional data packages can be booked if needed.
• Machine data cannot be edited or deleted through the WAKU Care interface.

Learn more

• Data Sources — Data integration via MQTT
• Insights — Missions, errors, and charts
• Availability — Availability with shifts
• Triggers — Automatically create cases/work orders